Google Apps - Student E-Mail F.A.Q
Posted by Donald Sloat, Last modified by Deborah Crabtree on 14 April 2015 03:26 PM

Frequently Asked Questions -

Why do I need a DCCC e-mail account?/Why should I use my DCCC e-mail account?
The new e mail service will provide a consistent, reliable means of communication from DCCC. All official messages from the College will be directed to this address only.

How will I benefit from using my DCCC e-mail account?
DCCC, in collaboration with Google, has launched Google Apps as the College's new e-mail system. Google Apps brings together essential services to help you communicate and collaborate more effectively. These services are powerful, easy to set up, require no maintenance, and you get them for free as a registered credit or non-credit student.

  • Utilize a minimum of 6 GB of e-mail storage space
  • Work with Google's Documents and Spreadsheets program
  • Chat with fellow students through Google Talk
  • Manage spam and viruses with automatic filters
  • Access e-mail from any Internet connection including PDAs and smart phones

Will there be any problems if I don't use my DCCC e-mail account?
The College's goal by providing e-mail accounts is to facilitate communications with students. It is important for you to be able to receive critical notices and information quickly and efficiently.
If you do not use your DCCC e-mail account and do not keep your contact information accurate, you may miss vital communication from your instructors and the College in general.

Who gets an e-mail account?
All currently enrolled credit and non-credit students will be provided with an account.

When will I be able to access my account?
E-mail accounts will be generated automatically at the time of registration.

How can I access my e-mail account?
Immediate access to your student e-mail account is available through the College's portal delaGATE (http://delagate.dccc.edu) from any computer connected to the Internet (on or off campus).

To log into delaGATE, you will need to know:

  • Your username is your DCCCid (P00XXXXXXX).
  • First-time students use their birth date (MMDDYY) as their password. If using your birth date does not work, use the last 6 digits of your DCCCid.

What will my e-mail address look like?
Once you have successfully logged into Google Apps, your new DCCC e-mail address will appear in the upper right section of your inbox window.

The format is <first initial><last name>@mail.dccc.edu, e.g. John Doe would be jdoe@mail.dccc.edu. If there is more than one jdoe in the system, a number starting at 1 will be added to the name before the @, e.g. Joe Doe would be jdoe1@mail.dccc.edu.

How will I know if there is a number after my name?
You will be see your email address in the upper section of your inbox window.

How do I log into my e-mail account?

  1. Using a web browser, go to http://delagate.dccc.edu to log into DCCC's portal. Before logging in, read the Delaware County Community College Email Privacy Notice (including the Network, Computer and Internet Use Policy as well as the Academic Network Do's and Don'ts).
    • Your username is your DCCCid (P00XXXXXXX).
    • First-time students use their birth date (MMDDYY) as their password. If using your birth date does not work, use the last 6 digits of your DCCCid.
  2. Once you have logged into the portal, click the e-mail icon at the top right of the portal window.
  3. First-time users will be prompted to set up their DCCC e-mail account.
  4. Agree to the terms of service by clicking on the "I accept. Create my account." button.
  5. You will see your DCCC e-mail inbox. Your DCCC e-mail address will appear at the top right of the inbox window.

View a video showing how to access Google Apps through delaGATE.

 

Is this e-mail just for communicating within the College or can I use it to send and receive personal messages?
The primary function of student e-mail is to provide an official communication channel between DCCC and its students. College departments and instructors will use this account to communicate with you. You can use your DCCC e-mail account to send and receive personal messages. Make sure you are following the Delaware County Community College Email Privacy Notice (including the Network, Computer and Internet Use Policy as well as the Academic Network Do's and Don'ts) and proper e-mail etiquette at all times.

The following sites provide e-mail etiquette advice:

Is there any plan to migrate faculty and staff email to Gmail?
No. There are no plans at this time to move faculty and staff accounts.

Can I forward my DCCC e-mail to another account?
We would like to encourage you to use your DCCC e-mail account, Google Apps, which includes Google Chat and Documents, but if you wish, you can opt to forward your mail to another e-mail address.

To forward your Google Apps e-mail automatically to another account:

  1. Sign in to Google Apps.
  2. Click Settings at the top of any Google Apps page, and open the Forwarding and POP/IMAP tab.
  3. Enter the email address to which you'd like your messages forwarded.
  4. Select the action you'd like your messages to take from the drop-down menu. You can choose to keep Gmail's copy of the message in your inbox, or you can send it automatically to All Mail or Trash.
  5. Click Save Changes.

Where do I get help?
If you have any questions or need assistance accessing delaGATE or Google Apps, visit the IT Support Center on main campus or any of the Learning Resource Centers at our off-campus sites.

  • Main Campus - Room 4274
  • Downingtown - Room 218
  • Exton - Room 235
  • Malin Road - Room 104
  • Pennocks Bridge - Room B135 & B136
  • Southeast Center - Room 108

How do I use Google Apps?
Google has a comprehensive Help Center.

Can I use Google Documents and Spreadsheets for my DPR classes? Is it the same as using the Microsoft Office 2007 Suite?
No. While Google Docs makes creating, editing and sharing documents, spreadsheets and presentations simple, it is not the same as the Microsoft Office 2007 Suite. You must use the Microsoft Office 2007 Suite to do your work for the DPR classes in which Office 2007 is taught.

How do I set up POP3/IMAP or access to my mobile device (iPhone/Blackberry/PDA)?
Click here to visit the knowledge base article for POP3/IMAP/iPhone/Blackberry/PDA access.

Will I be able to lookup other students' addresses in a directory?

Yes.

Will I be able to lookup DCCC faculty and employees' addresses in a directory?
Not at this time.