Knowledgebase:
Turn off Conversations View for a folder in Outlook
Posted by Chase Goodall, Last modified by Chase Goodall on 29 August 2018 01:45 PM
  1. Navigate to the folder you wish to change. If you wish to change the view for all folders, select any folder.
  2. At the top of the client, select the View tab
  3. Un-Check the Show as Conversations button
  4. In the window that opens, If you would like to change the view for all folders/mailboxes in your client, select All mailboxes, otherwise, select This Folder.

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