Knowledgebase: Office 365
How to report Phishing email or Misclassified email
Posted by Donald Sloat, Last modified by Donald Sloat on 18 May 2018 12:46 PM
How to report misclassified email when using Office 365?

Select the recipient based on the type of email your reporting:

Microsoft Outlook 2016 - Currently there is no viable option since forwarding removes valuable headers. We recommend using the Outlook Web Access method outlined below.


Microsoft Office 365

  1. Open your mailbox in Microsoft Outlook Web App.
  2. Select the message that you want to submit.
  3. Click "New mail" at the top left.
  4. Drag the message you are submitting over, and drop as an attachment into the new message.
  5. Send the email message to the respective address as described above.

Microsoft Outlook 2011 and Microsoft Outlook 2016 for Mac (OS X, macOS)

  1. Select the message in the message pane.
  2. Click the Attachment button.
  3. Forward the message on to the respective address listed in the Outlook Web App instructions below.
Please note:
No confirmation or notice of receipt for submissions will be provided to the end-user for direct email submissions to Cisco.